Privacy policy

last updated 6. september 2021

We only collect personal data in cases where this should be relevant to us, and we will only collect personal data if it is relevant to your activity at Crowdbook ApS.

When collecting, processing and using your personal data, we always comply with all relevant legal provisions.

We will only store your personal data as long as we are either subject to a legal obligation to do so, or as long as it is relevant to the purpose for which it was collected.

General information about personal information

Personal information is all kinds of information that to some extent can be attributed to you. When you use our website, we collect and process a number of such information. It happens e.g. by alm. access to content if you sign up for our newsletter, participate in contests or surveys, register as a user or subscriber, otherwise use the Services or make purchases through the Website.

We typically collect and process the following types of information: A unique ID and technical information about your computer, tablet or mobile phone, your IP number, geographical location, and which pages you click on (interests). To the extent that you yourself give explicit consent to this and enter the information yourself, the following are also processed: Name, telephone number, e-mail, address and payment information. This will typically be in connection with creating a login or purchasing.

Information we collect

Crowdbook ApS collects and processes your personal data when you do the following:
a) Visit our website
b) Registers you as a user
c) Sign up for our newsletter
d) Sign up for early access
e) Sends us questions, insights and complaints
f) Start a chat with us

The data controller

The data controller responsible for the collection, processing and use of your personal information on crowdbook.dk is:
Crowdbook ApS
Falkoner Alle 1, 3
2000 Frederiksberg
hej@crowdbook.dk

Security

We process your personal data securely and confidentially in accordance with applicable law, including the Personal Data Ordinance and the Data Protection Act.

Your information will only be used for the purpose for which it was collected and will be deleted when that purpose is fulfilled or no longer relevant.

We have taken technical and organizational measures against your information being accidentally or illegally deleted, published, lost, degraded or come to the knowledge of unauthorized persons, misused or otherwise processed in violation of the law.

Basis of treatment and purpose

We collect your general contact information such as name and address in order to deliver the product or service that you have purchased from us. We will collect your e-mail address in order to send you an order confirmation and a delivery confirmation.

If you have given us your consent during the registration process or on our website, we will use your e-mail address to send out a newsletter. You can sign up for and unsubscribe from the newsletter at any time. All newsletters also contain a link to unsubscribe. If the processing of personal data is based on your consent, you have the right to revoke the consent at any time.

Your information (except your e-mail address if you have given consent to its processing for the purpose of receiving offers) will be deleted 2 years after the last processing, unless we are required by law to store the information longer than that. It will usually be 5 years plus current years, according to the Accounting Act.

Disclosure of information

Data about your use of the website, which ads you receive and possibly clicks, geographical location, gender and age segment, etc. passed on to third parties to the extent that this information is known. You can see which third parties are involved in ours cookie policy. The information is used to target advertising.

In addition, we use a number of third parties for the storage and processing of data. These process information solely on our behalf and may not use it for their own purposes.

Disclosure of personal information such as name and e-mail, etc. will only happen if you give your consent. We only use data processors in the EU or in countries that can provide your information with adequate protection.

Insights and complaints

You have the right to be informed of the personal data we process about you in a standard format (data portability). You can also object to the use of information at any time. You can also revoke your consent for information about you to be processed. If the information processed about you is incorrect, you have the right to have it corrected or deleted. Inquiries about this can be made to: hej@crowdbook.dk. If you want to complain about our processing of your personal data, you also have the opportunity to contact the Danish Data Protection Agency.

If you no longer want us to process your personal data, or for us to restrict the processing of your personal data, you can also send us a request to this effect to the above-mentioned e-mail address.

Other recipients of personal information

We do not sell your personal data to third parties, and we only transfer your personal data to countries outside the EU if they have an acceptable level of security, cf. GDPR.

We have our website at Amazon Web Services, which acts as our data processor. All personal data that you provide on our website will be stored in Amazon Web Services data centers.

We have entered into data processor agreements with our data processors, which is our guarantee that they comply with applicable rules on the protection of your personal data.

Your rights

As the registree, you have a number of rights, which we are obliged to ensure at any given time. You have the right to request the following from us:
- To access and correct/change your personal data
- To have personal data deleted

In addition, you have the right to object to the processing of your personal data and you have the right to lodge a complaint with a data protection authority.

If you no longer want us to process your personal data, or for us to limit the processing of your personal data, you can also send us a request to this effect to our e-mail address hej@crowdbook.dk.